Havaianas Australia Distribution Centre operated with a paper-based system, relying on repetitive data entry into the SAP B1 ERP.

Given the nature of the operations and existing processes, order turnaround times were extended, and the integration of new processes or business initiatives, such as e-commerce, posed significant challenges.

To enhance efficiency in managing the 5,500 sqm Distribution Centre, we decided to invest in a Warehouse Management System (WMS).

Throughout the tender process, we conducted a thorough review of existing processes, order profiles, and the business strategy to identify potential opportunities for automation and cost savings.

After evaluating multiple solutions, we selected Microlistics WMS, complemented by Codeless Platform integration and automation middleware, for implementation. This choice was made based on its alignment with our strategic goals and its capability to deliver the desired efficiencies.

The implementation of the new Warehouse Management System (WMS) marked a significant milestone for the business, challenging existing processes and behaviors. This transition involved extensive changes to processes and roles.

The team demonstrated high engagement and curiosity, leveraging the WMS to its full potential.

The project achieved an 18-month return on investment (ROI) and established a robust foundation for future initiatives. This includes the rollout of new systems and processes, such as Electronic Data Interchange (EDI), end-to-end retail fulfillment automation, and automation of customization and gifting operations, among others.